Post Order Process (Execution)
Step 1 : Order Placement (1 working day):
Once your order is placed, it will take 24 hours for the next process to begin. This might be due to the different time zones around the globe. We’ll reach out to you for order confirmation before starting the next process.
Step-2 : Cutting & Stitching (7 to 9 working days):
This step is sub divided into further steps, details are given below.
Pattern & Leather Cutting: We believe in providing individual attention to each and every order that we process. We cut the pattern of your ordered jacket according to the size provided by you on the hardboard. Later, fresh high grade leather gets cut according to that pattern. You might feel a little odour of fresh leather which will go away shortly.
Stitching: Once leather pieces are cut, next comes the stitching process. Your outfit gets stitched on machine by our trained leather Tailors with full attention to details. Lining, zippers, buttons are also attached to jackets during this phase.
- Printing & Accessories: Once the stitching is done, it then goes to printing which takes about 2 days to get it complete by our trusted printers.
Quality Check (QA/QC): Once your jacket is ready it gets inspected by our Quality Checking staff for any flaws in leather, stitching and sizing etc before it gets shipped. We communicate with our customers through emails / pictures at different steps to make them aware of their order.
- Shipping & Delivery:
Step-3 : Shipping ( 4 to 6 working days):
Your order gets dispatched through best available courier service for your country (Eg. DHL, FedEx)
Step-4 : Delivery (1 working day):
Finally your order gets delivered to you. Don’t forget to provide your contact number while placing your order. It’s an essential requirement by a courier service company.
We do our best to handle our customers’ concerns on a priority basis, and try to resolve any issue(s) if they occur with no delay. For further queries, contact us at [email protected]
If you are unsure of your correct size and would like some additional assistance, send us an email with your measurements.
We always confirm the sizes through email to avoid any confusions later on.